SHIPPING

SHIPPING INFO:
We ship worldwide with Tracking Number.

KHEARTSHOP offers STANDARD SHIPPING for all the orders. We usually ship through e-Packet to the next countries: United States, Canada ,Australia, Britain ,France, Saudi Arabia, Israel, Norway,Germany,Brazil,South Korea ,Malaysia,Singapore, New Zealand,Denmark, Switzerland, Belgium, Austria,Hungary ,Luxembourg, the Netherlands, Italy, Poland, Sweden,Turkey ,Finland, Mexico, Portugal, Ireland and more!

For the other countries we ship through Hong Kong Registered Airmail or China Post Registered Airmail.

Items will be shipped out within 5~10 business days once the payment has been cleared. 

In case items are sold out you would be notified and item would be searched out in alternative markets as Japan or HongKong, this items could take +20 days to be shipped and arrive in 10~25 business days once shipped.

North America: 10~25 business days 
UK, Europe, Australia: 15~35 business days 
Asia: 7~20 business days 
Mexico: 18~25 business days 
Other Countries: +40 business days

Kheart Shop shall not be liable for any lost, stolen or damaged packages or for any delay caused by act or default of the shipping carrier. Kheart Shop is responsible for orders until they leave our warehouse facility only. Once tracking is received, it is between the shipping company and the customer to ensure the goods arrive safely.

   

HOW MUCH DOES SHIPPING COST?

FREE SHIPPING!

 

CUSTOMS AND DUTIES
Charges are buyer's responsibility.
KHEART SHOP is not responsible for destination country tax and/or duty charge if incurred. You will be responsible for any restrictions, duties, taxes, and any other fees collected from the destination country.

 

DO YOU PROVIDE TRACKING NUMBER?
Yes, we do (:

 

FOR U.S. CUSTOMERS
USPS website showed the tracking status as ' Origin is preparing shipment'. When I called to USPS, I have been told that the package is still in origin place. Does it mean that the package has not dispatched?
The status of 'origin is preparing shipment' shown in USPS website actually means that the package has arrived in US inbound. It also means that the local postal service is preparing to dispatch the package and it should arrive at your doorstep shortly Your patience is greatly appreaciated.